Returns & Exchanges

At Kanpeki Care, we want you to be completely satisfied with your beauty ritual. If a product doesn't meet your expectations, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@kanpekicare.com with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging to ensure they are protected from damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.